Our Staff

Grandma’s Place staff gives every child who walks into our door a safe, stable and loving home in which to grow and develop. We pride ourselves on having a one-to-four staff-to-child ratio during the day and a one-to-six ratio during the night.

Our staff of 17 includes an Executive Director, a COO/House Manager, a Family Support Coordinator, a Case Management Coordinator and 13 caregivers.

All employees are train in CPR, emergency first aid and other specialized care training. Everyone who works directly with children also must successfully complete at least 40 hours of in-service training each full year of employment. That includes understanding the indicators of child abuse, neglect and abandonment, substance abuse, children’s mental health, community resources, and other specialized areas.

Executive Director:  Roxanne Jacobs, CFRE

Roxanne started at Grandma’s Place in February of 2014 as Director of Development/CFO.  In December of 2014, she was promoted to position of Executive Director.  Roxanne graduated Magna Cum Laude from Barry University with a BS in Business Administration and is a Certified Fund Raising Executive (CFRE).   She has more than 30 years of fundraising and supervisory experience.  Roxanne provides leadership and direction to both the Board of Directors and staff.  Her responsibilities include all aspects of fund development, including major gifts, annual giving, special event management, grant writing, planned giving, public relations, marketing, as well as overseeing all financial aspects of the organization.

Roxanne is always available to meet with donors, conduct tours/site visits,  accept financial donations and gifts-in-kind, and to discuss various ways you can support Grandma’s Place.
Contact her at:  Roxanne@grandmasplacepb.org               561-376-0488 (cell phone)

Chief Operating Officer:  Jackie Alvarez

2005-01-28 17.44.37Jackie began her work with us in 2000.  She oversees the daily functioning of the shelter. She makes sure that all the needs of the children and the house are accomplished and manages the expenses in the house in conjunction with the Executive Director.

Jackie also arranges and posts employee work schedules as needed to maintain the required staff-to-child ratio and keeps the home environment safe in accordance with the health department and DCF regulations.  In addition, she supervises staff and coordinates with them so that the children receive their meals based on a licensed dietitian’s instructions.  She is also responsible to screen the volunteers and individuals.  Most importantly, Jackie implements all the varied activities to suit the children’s needs according to their age and developmental needs. She is responsible for all the children’s records and the maintenance of the records of volunteers and employees.  Her dedication to the shelter and enthusiasm for the well-being of each child is truly inspiring.
Contact her: Jackie.alvarez@grandmasplacepb.org

Family Support Coordinator: Laura Shields

Laura started at Grandma’s Place in December 2017 as the Family Support Coordinator.  She graduated Cum Laude from Florida Atlantic University with a Bachelor of Arts degree in Communications. She is fluent in both English and in Spanish. She is a certified REST (Respite Education & Support Tools) trainer and she is also a part of SNAC (Special Needs Advisory Coalition).

Laura’s career has always been dedicated to helping others. She is looking forward to continuing to build the respite care program and bring awareness to the community that this wonderful program exists to help families that have children with disabilities.
Contact her:  Laura@grandmasplacepb.org

Case Management Coordinator: Louise Taggart

2005-01-01 12.00.27Louise began her work with us in 2004.  She manages our program to ensure that implementation of activities are carried out in accordance with specified objectives and rules. She also oversees, arranges and implements actions necessary for the health care of our children.  With her dedication and enthusiastic personality, Louise brings wisdom and expertise to helping families and educating and connecting with our community partners.
Contact her: Louise.Taggart@grandmasplacepb.org

sflwaOur Staff